Last updated on November 17th, 2018 at 12:22 pm
It is Found that Website with Live Chats gets more Sales, Today I’m going to Show You How to Add Live Chat Widgets to your Blog. Just Follow our Simple Method to Add Live Chat.
Live chats are one of the popular methods to solve your customer’s problem right away.
I love Live chats because when the users solve their question when they are still online to your website then the chances are you will get more sales.
• Also Read – Start a Blog in 2018 – A Beginners Guide
Let’s think it as an example if you own the company in which you provide Hostings to your audience and let’s think that a person named Keshav has some confusion about Pricing,
Now, he compared pricing with 2nd websites and again he gets same confusion but the second website have live chats and Keshav gets his problem solved within minutes.
You lose the sales and other websites get sales, read this full article to know some facts about live chats and how to add live chat to your website.
Companies like [eafl id=”583″ name=”Bluehost affiliate” text=”Bluehost”] and [eafl id=”586″ name=”Godaddy” text=”Godaddy”] are using it and they have a great result.
Nowadays, time is very important for everyone and no ones want to wait 24 hours for your reply.
I think you are getting what I am trying to say, Live chats are very important especially for websites which provide some kind services.
Some Facts About Live Chat!
Let’s show you What’s Customer Wants, According to Econsultancy.com
See the image above and it shows that, Live chats provide higher customer satisfaction than any other platform like email and apps.
Customer Satisfaction Rate with Different types of Support Platform.
• Live Chat – 73%
• Email – 61%
• Apps – 53%
• Post – 50%
• Social Media – 48%
• Phone – 44%
• SMS – 41%
One thing I Like about Live Chats is You Will Get Leads (Email) and your Customer gets Instant Support.
Let’s Look Why is Live Chat Preferred?
Wow! 79% People preferred live chats because “They got their answers immediately“.
So, this is the amazing power of live chat to increase your website conversion rate, now let’s check out how to add live chat to your blog or websites.
• Also Read – How to Make Money with Zero Investment Using Canva
How to Add Live Chat to your Website or Blog
There are many live chats services but today I will tell you about 2 services that is Zopim and Tawk.
About Zopim Live Chat Service
Zopim is a great and well professional chat widgets and it is software developed by zendesk. They have a good image in the market.
They have such a professional look and have a good support if you have any doubts.
To add this live chat to your Website then Sign up on Zopim.com and follow the step by step guide that they will send you in the email to add this live widget to your websites.
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Features of Zopim
• Real-time Monitoring
• Agent Reports
• Chat Reports
• Triggers (Automated)
My Reviews for Zopim – 4.2/5
About Tawk Live Chat Service
Tawk.to is a Free Live Chat Service, I’ve good experience using it and one thing that I like about it is you have to only pay if you want to add your watermark or using any external services otherwise all things are free and will be a good start for you.
To add this Live Chat Service go to tawk.to and create your account, they will send you an email and just follow the step by step guides to using it on your website.
Features of Tawk.to
• Real-time Monitoring
• Automated Triggers
• Customizable Widgets
• 100+ Integration
• Remove Branding
• 1880+ Emoji
• See More Features of Tawk
My Reviews for Tawk – 4.7/5
I personally recommend tawk but you can use zopim too because both are best.
One More Fact – 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly – Zendesk
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Will You Start Using Live Chats from Today? Reply me in the Comments?